This Privacy Policy explains how Learn Indonesian with Ossi ("we," "our," or "us") collects, uses, stores, and protects your personal data when you visit our website, purchase our products, or use the Indonesian Casual-Professional Fluency System.

This Privacy Policy is provided in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – "GDPR") and applicable Italian data protection laws.

By using our website and services, you acknowledge that you have read this Privacy Policy.

To operate the Course, we may use:

• Systeme.io for landing pages, funnels, account management, email automation, course hosting, membership access, forms, and analytics features

• Stripe for secure payment processing

• Webinar or live session providers

• Cloud storage or productivity tools

• Customer support systems

• Analytics and security tools

• Accounting or tax software

These providers may act as processors or independent controllers depending on their role.

Depending on how you interact with our website or Course, we may collect the following personal data.

Information You Provide

• Full name

• Email address

• Billing information

• Country of residence

• Purchase history

• Messages sent through email or the course platform

• Comments and assignment submissions within the Course

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Website usage information

• Date and time of access

• Cookie identifiers (where applicable)

We process your personal data only where there is a lawful basis under Article 6 GDPR.

Your data may be used to:

• Process your purchase

• Create your Course account

• Provide access to Course materials

• Deliver downloadable resources

• Respond to your questions

• Provide customer support

• Evaluate assignments submitted through the Course

• Issue your Certificate of Completion

• Improve our educational services

• Detect fraud or unauthorized access

• Comply with legal obligations

If you subscribe to our mailing list, we may also send educational content, updates, or promotional emails. You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

Where required by law, including for marketing communications and non-essential cookies.

You may withdraw your consent at any time without affecting processing carried out before withdrawal.

Payments are processed securely by third-party payment providers.

We do not store your complete payment card details.

Your payment information is processed directly by the payment provider under its own Privacy Policy.

The Course is delivered through Systeme.io.

To provide Course access, your name, email address, and purchase information may be processed through the platform.

Systeme.io acts as a service provider for the delivery of our digital services.

If you purchase the Course, we may send emails relating to:

• Course access

• Purchase confirmations

• Customer support

• Important Course updates

• Technical notices

If you separately consent to receive marketing emails, you may unsubscribe at any time.

Our website may use cookies and similar technologies.

Cookies may be used to:

• Remember your preferences

• Improve website functionality

• Analyze website traffic

• Improve user experience

Where required by law, non-essential cookies will only be used after obtaining your consent.

You may manage or disable cookies through your browser settings.

We do not sell personal data.

We may share data with service providers such as:

• Systeme.io

• Stripe

• Webinar providers

• Email delivery providers

• Analytics vendors

• Accountants

• Legal advisors

• Cloud infrastructure providers

We may also disclose data where legally required or necessary to protect rights, prevent fraud, or enforce contracts.

Some service providers may process personal data outside the European Economic Area (EEA).

Where international transfers occur, appropriate safeguards required by the GDPR will be implemented, including the use of Standard Contractual Clauses or another lawful transfer mechanism.

We retain personal data only for as long as necessary to:

• Provide the Course

• Comply with legal obligations

• Resolve disputes

• Maintain business records

Where no longer required, personal data will be securely deleted or anonymized.

Under the GDPR, you have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your personal data

• Restrict processing

• Object to processing based on legitimate interests

• Withdraw consent where processing is based on consent

• Receive your data in a portable format where applicable

• Lodge a complaint with a competent supervisory authority

To exercise any of these rights, contact:

support@learnindonesianwithossi.com

We will respond within the time limits required by applicable law.

We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

We use reasonable technical and organizational measures, which may include:

• Password-protected systems

• Access controls

• HTTPS encryption where available

• Vendor due diligence

• Limited staff access

• Backups

• Monitoring for suspicious activity

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Our Course is intended for adults.

We do not knowingly collect personal data from children under the age of 16 without appropriate parental or guardian consent.

If we become aware that such information has been collected unlawfully, it will be deleted promptly.

Systeme.io and Stripe each maintain their own privacy and security frameworks.

When you interact directly with their systems, their own legal terms or privacy notices may also apply. We are not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites separately.

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data processing practices.

The updated version will be published on this website with a revised Effective Date.

If you have questions about this Privacy Policy or wish to exercise your GDPR rights, please contact:

LEARN INDONESIAN WITH OSSI

Tuscany, Italy 50125

Email: support@learnindonesianwithossi.com